Are you constantly dreaming about where you can travel to next? Are you a compassionate and energetic individual with attention to detail who loves customer service and creating a “wow” factor? Do you want to be part of a growing business that helps create lifelong memories for clients in a collaborative, fast-paced environment?
Ruby Rosen Travel, an affiliate of Brownell Travel, a Virtuoso agency. seeks a motivated, hard-working administrative professional to join our friendly and dynamic team to assist with travel coordination and support for our clients. The successful candidate will be meticulous when it comes to attention to detail and enjoy travel planning and research. The Travel Coordinator will set the sales team up for success by providing back up support in the trip planning process. We’re looking for an efficient and effective, organized individual who wants to grow with us.
This is Work From Home position.
HOURS / COMPENSATION
The Travel Coordinator provides part-time support (15-20 hours/week) to Ruby Rosen Travel in a remote environment by communicating with clients and travel partners, assisting with comprehensive itineraries, and facilitating day-to-day office operations all in an effort to implement client travel plans flawlessly from start to finish.
$12-$14 per hour based on experience.
Some travel could be required.
Client Base - Build ResCards, Invoice Elements
Axus App - Create clients proposals, library items and final itineraries.
Communicate with hotels, cruises, tours, etc. - Check rates and availability, confirm bookings and amenities, make deposits and final payments, send VIP arrival letters, proof vendor documents.
Communicate with Airline Specialists - Check rates, confirm seat assignments.
Communicate with clients - Welcome Home and Happy Birthday messages, scheduling conference calls, and assist when the Advisor is not available.
Digital Filing - Assemble client files, recheck all proper documentation is included, stock photos
Manage large volumes of email communications.
Plus any and all other help that might be needed
SKILLS / APTITUDES
Hospitality: Requires professional, courteous interaction with clients, vendors and co- workers. Comfortable interacting with many different types of people in regular conversation as well as high stress situations.
Prioritization: Requires a very organized and highly detail oriented person with the ability to handle multiple projects and tasks simultaneously. must have a good sense of “order of operation” and uses logic to solve problems.
Motivation: Can take direction well and is also able to contribute helpful ideas to streamline work processes. Self-starter who anticipates what needs to be done and is resourceful. High integrity and honesty.
Technology:We are a digital based company and require the Travel Coordinator to be able to proficiently and quickly master our database, record keeping and itinerary creation systems. Expedient typing speed is preferred.
If travel is in your blood, and you think you’ve got what it takes to work remotely with a small team and thrive in a fast-paced, globally focused, and sometimes stressful environment, please fill out the below form or email your resume and cover letter to firstname.lastname@example.org
Ruby Rosen Travel is an affiliate of Brownell Travel and is a Luxury Travel Agency with owners residing in Peachtree City, GA and NYC. Brownell is a Birmingham-based company with a rich 129-year history in the travel industry, with $100+ million in annual sales. Brownell has been recognized by Conde’ Nast Traveler and Travel and Leisure as one of the top travel agencies in the nation.